The automatic poll guest goes after your visit. Glad directs and comment on the Google platforms; not satisfied, keeps you from turning into a bad review.
Most of the guests who are not satisfied do not complain or never come, writes bad comments or directly to the internet. Polls module breaks the silence: after visits, sends a short questionnaire, satisfaction measures, and according to the result the correct action is automatic. If satisfaction cannot be measured and administered.
Glad guest → Comments High points guest which gives Google directly routed to the platform of your choice and comment. Satisfaction, visibility and turn them into new customers..
Dissatisfied guest → You To the internet not directly low score feedback of the guests who comes to you. Without turning to a bad interpretation of the problem, you have a chance of solving quietly.
The result: A positive experience is open to everyone, is solved inside of a negative experience. While maintaining your reputation grows.
Customizable surveys — stars, NPS emoji, multiple choice, yes/no, open-endedGoogle and routing platforms satisfied guests commentCapture negative feedbackAutomatic submission via SMS WhatsApp and13 languages, the page is mobile-compatible pollDevice/separate branch-based surveysParticipation points and routing the conversion reportsCompatible KVKKGuest Wi-Fi connects to your business experiences.
After the visit, a short survey on the Home screen or WhatsApp or via SMS is automatically sent.
One-Touch, mobile survey fills in their own language.
The comments, glad, happy, non-comes to you; the result appears in the panel.
The average score, and attendance rateBranch/device-based comparison of satisfactionComment routing platform transformation (with a few guest left a comment)The open-ended single convene a panel of feedback