What is hotspot authentication?

Hotspot authentication is the process of verifying a user’s phone number—via a one-time code—when they connect to a guest Wi-Fi network. Useroam manages this process quickly and in a user-friendly manner via SMS or WhatsApp.

SMS verification

The user enters their phone number, verifies the one-time code received via SMS, and connects to the internet. The business tracks the verified session by matching it with connection logs through the central dashboard.

Verification via WhatsApp

WhatsApp verification allows a one-time code to be sent via WhatsApp. It can reduce SMS costs and simplify the sign-up process, especially for guests who use WhatsApp.

Which method should be preferred?

SMS provides broad reach; WhatsApp offers a fast and cost-effective alternative. Businesses can offer both methods together based on user profiles, communication preferences, and operational needs.

Useroam with verification and logging

Useroam It combines cloud, SMS, and WhatsApp verification with guest Wi-Fi access. Verified phone numbers are matched with session records; access logs are time-stamped, signed, and stored centrally.

Frequently Asked Questions

Is SMS verification required?

The business’s obligations and the methods to be applied should be evaluated based on the usage scenario. Useroam offers SMS and WhatsApp options for phone-based verification.

How does WhatsApp verification work?

The user enters their phone number, verifies the one-time code sent via WhatsApp, and completes the sign-up process.

Does verification slow down the guest experience?

No. Login with a one-time code is completed in a few steps, and the verified session is logged in the background.