INDUSTRIES

One platform,
seven different stages.

Every industry has a different guest profile and a different priority. Useroam is not a one-size-fits-all hotspot: hotels lead with PMS and the in-house portal, cafes with the QR menu, retail with segmentation — the platform takes the shape of the venue.

Curious what the platform is and how it works: What is Useroam?

Which businesses use Useroam?

Useroam works anywhere guests are given internet access, with modules shaped around the industry. Hotels use room number and surname sign-in, a guest portal opened from the room QR, request management, a room board and in-room dining. Cafes and restaurants lean on the QR menu, table ordering, daily task lists and satisfaction surveys. Retail uses in-store campaigns, segmentation and visit-frequency measurement, while shopping centres run a shared guest network with store routing. Hospitals need separate access profiles for patients and visitors; schools and dormitories need content filtering and quota management. Event and exhibition venues use temporary access, voucher codes and event pages. Corporate offices separate the guest network from the staff network and keep access records for the required retention period. The common core never changes: verified sign-in, compliant access records and an optional marketing layer on top.

Hotels & Resorts

Automatic access at check-in, an app-free guest portal, upsell cards and post-checkout win-back. PMS integration is ready out of the box.

Explore →

Cafes & Restaurants

The QR menu and table ordering turn your menu into data; campaigns bring guests back and surveys grow your Google reviews.

Explore →

Retail & Malls

Anonymous visitors become identified customers: RFM segmentation, coupons, giveaways and branch-level campaign automation.

Explore →

Hospitals & Healthcare

Safe, limited guest access in waiting areas; patients and relatives connect in seconds and records stay audit-ready.

Schools & Dormitories

Separate access profiles for students, staff and visitors; the whole campus is managed from one central panel with compliant logging.

Event Venues

Thousands of attendees join the network at peak moments; event pages and instant announcements reach them directly.

Factories & Corporate

Visitor and staff networks stay separated; multi-site operations are managed centrally on the firewall you already own.

Compliance and marketing on the same network

Whatever the industry, two needs are shared: solid legal ground and measurable return. Guest access is recorded with compliant logging where required, and marketing permissions are collected with explicit, auditable consent.

The same network then becomes a marketing channel where Bumerang runs campaigns, surveys and menu flows. You switch modules on per industry — or start with compliant guest WiFi alone.

Explore the Bumerang modules →

Not on the list? Let's talk anyway.

There is a setup for every venue that offers guests internet — let's map your scenario in a demo environment.

Frequently asked questions

Which industries is it built for?
Hotels, cafes and restaurants, retail and malls, healthcare, education, event venues, public and corporate sites — any business that offers guests internet access.
Does it work with my existing firewall?
Yes. Ready integrations cover common devices including Sophos, FortiGate, MikroTik, Palo Alto, Zyxel and Ruijie; no hardware replacement is needed.
Can I manage multiple branches from one panel?
Yes. Useroam runs on a central cloud panel: dozens of locations are managed to the same standard, with branch-level reporting and comparison.
How long does setup take?
It sits on top of your existing network and firewall, so with no extra hardware to install it goes live in a short time.