GUEST VERIFICATION

Room number login for hotel WiFi

In-house guests type their room number and surname and connect. Identity was already taken at the front desk, so nobody is asked for it twice.

Request a Demo Guest WiFi features →

Hotel guest portal with room number and surname login

How does room number login work?

Useroam reads the in-house guest list from your PMS at regular intervals. When a guest enters their room number and surname on the welcome screen, the entry is matched against the PMS record and the session opens on a match. When the guest checks out, access closes by itself — nobody stays on your network after they leave the room.

For the full picture of the platform: Guest WiFi features

From setup to guest

Connect the PMS

Ready integrations exist for Elektra, Fidelio and Sedna; the in-house list is read at regular intervals.

The guest connects

The welcome screen asks for room number and surname.

The match is checked

The entry is compared against the stay record in the PMS.

Access closes at check-out

When the guest checks out, the session is terminated automatically.

Room number does not have to be the only method

Most hotels keep room number enabled alongside SMS or WhatsApp verification: in-house guests use the room number, while day visitors and conference attendees use their phone. The same portal serves both, and reports show which guest arrived through which route.

Good to know

Oda numarası + soyadPMS entegrasyonuElektraFidelioSednaCheck-out'ta otomatik kapanış

Ready integrations exist for Elektra, Fidelio and Sedna; other PMS platforms are assessed case by case.
If the PMS connection drops, guest logins keep working for a grace period — no queue forms at the front desk.
In-house access and day-visitor access can be bound to separate speed and duration rules.
Access records for room-number logins are signed and retained like every other method.

Other guest WiFi features

This capability does not stand alone; these are parts of the same portal, managed from one panel.

SMS login WhatsApp login Vouchers Portal design Post-login screen Multilingual portal Analytics Speed packages

See it on your own network.

Let us set up your welcome screen together in a demo environment — and try the login flow on your own phone.

Request a Demo

Frequently asked questions

Which PMS platforms are supported?

Ready integrations exist for Elektra, Fidelio and Sedna. If you use a different PMS, we assess the integration together.

Can a guest connect after check-out?

No. Once the check-out is read from the PMS, access closes automatically.

What happens if the PMS connection fails?

Existing records stay valid for a grace period, so guest logins are not interrupted.

Can I combine room number with phone verification?

Yes. Several methods can be enabled on the same portal and the guest picks whichever fits.