BUMERANG · HOTEL · ROOMS

Which room is ready,
and which one is waiting?

The room board shows the hotel as it is right now: clean, dirty, out of order. Housekeepers close a room from their phone and reception sees it instantly. When a checkout is processed, the room drops to dirty on its own.

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Colour says it at a glance

Rooms are colour-coded by status, so there is no argument about what is ready and what is waiting. Tap a room to change its status, assign a housekeeper or see its open requests. Shift handover stops being a verbal exercise.

  • Clean · dirty · out-of-order states
  • Assign a housekeeper to a room
  • The room's open requests on the same card
  • Every status change recorded with who and when
Hotel room board with clean, dirty and out-of-order rooms colour-coded, staff assignment and checkout

You build the room list once

You do not type rooms one by one: give a floor and a range and they are generated in bulk. Room names do not have to be numeric — A101, B12 or "Sea Suite" work just as well. The setup wizard asks for rooms, departments, request types and staff in the same flow.

No more paper rounds

Staff see their own floor list in the app: which rooms are dirty, which ones have a cleaning request. One tap closes a finished room. Technical faults are reported with a photo, and the room stays flagged out of order until the fault is closed.

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The checkout chain

When a guest checks out, three things happen at once: open requests for that room are cancelled, the room is flagged dirty, and the guest's portal link expires. The housekeeping list updates itself — nobody has to call reception.

Useroam never posts to your PMS folio. Financial records stay on the PMS side; Useroam runs the operation.

Bulk room creationAlphanumeric room namesColour-coded status boardHousekeeper assignmentAutomatically dirty at checkoutClose faults with a photoRun it from the floor with the PWAManager summary screen

Managers watch from the same app

Staff with manager rights get a summary tab next to their own work: room statuses, open requests, overdue jobs and today's completion rate. There is no separate manager app to install.

Let's build your room board in a demo.

We will enter your floor plan and departments together so you see the screen with your own rooms.

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Frequently asked questions

Do we have to enter rooms one by one?
No. Give a floor and a range and rooms are generated in bulk. Room names do not have to be numeric — A101 or "Sea Suite" are supported.
Who changes a room's status?
Housekeepers close a room from their phone and reception can change it on the board. When a checkout is processed, the room drops to dirty automatically.
How is an out-of-order room flagged?
Staff report the fault with a photo, and the room stays out of order until the fault is closed, so it does not slip back into the sellable pool.
Is any of this written back to our PMS?
No. Useroam never posts to the PMS folio. Room status and requests are managed in Useroam; financial records stay in the PMS.

Related guides

Hotel In-House Services: Digital Guest Engagement

From room service to late checkout, digital in-house service lets hotel guests make every request from their phone — cutting reception load and raising satisfaction.