GUEST VERIFICATION

SMS login for guest WiFi

The guest types a phone number, a one-time code arrives in seconds and they are online. Because the number is verified, you are left with a real, reachable guest record.

Mobile captive portal screen with phone number and SMS verification

How does SMS verification work?

SMS verification proves that the phone number a guest entered actually belongs to them by sending a one-time code to it. When the guest joins your WiFi they land on your branded welcome screen, enter their number, type the code they receive and go online. Because the number is verified, the access record is tied to a real identity and you gain a marketing channel you can reach later.

For the full picture of the platform: Guest WiFi features

Four steps on the guest side

Joins the network

The guest selects your WiFi; the device opens the welcome screen automatically.

Enters a number

The country code is preselected. Different formats are normalised to one form, so the code always reaches the right number.

Types the code

The one-time code arrives by SMS; iOS and Android offer it on the keyboard for one-tap entry.

Goes online

On success the session opens, the access record is signed and the guest is connected.

Your sender name, or ours

Verification messages are sent free of charge from the Useroam platform, with USEROAM as the sender name. If you want messages to carry your own brand, you add your SMS provider's API credentials in the panel and the system sends codes through your own line. Switching between the two needs no code change.

Mobile captive portal screen with phone number and SMS verification

Good to know

Tek kullanımlık kodUSEROAM başlıklı gönderimKendi SMS API'nizNumara normalizasyonuRADIUS kaydıTekrar giriş
  • The verification code stays valid for the session; a guest reconnecting the same day continues without a new code.
  • International guests pick their country code from the list; verification works regardless of country.
  • Every login is recorded through RADIUS, with signed, timestamped access records retained for the period you configure.
  • Consent collected alongside verification is stored with the guest record and can be exported for your own marketing systems.

Other guest WiFi features

This capability does not stand alone; these are parts of the same portal, managed from one panel.

See it on your own network.

Let us set up your welcome screen together in a demo environment — and try the login flow on your own phone.

Frequently asked questions

Is there an extra charge for SMS verification?
No. Verification messages are sent free of charge from the Useroam platform with USEROAM as the sender name. If you want them to carry your own brand, you can add your SMS provider credentials — in that case delivery cost is between you and your provider.
What if the guest types the number in a different format?
Formats such as 0532..., +90532... and 0090532... are normalised to one form, so the code always reaches the right number. Short entries such as room numbers are not mistaken for phone numbers.
What if the code does not arrive?
The guest can request it again from the welcome screen. If WhatsApp login is also enabled on the same portal, they can simply switch channel.
Can I use SMS login together with other methods?
Yes. SMS, WhatsApp, username/password, hotel room credentials and vouchers can be enabled together on the same portal; the guest picks whichever suits them.