SUPPORT

From deployment to campaigns,
we are with you.

Download the integration guides below, or contact us for technical support.

support@useroam.com Talk to Us →

Useroam Knowledge Base

All deployment, configuration and troubleshooting documentation lives in our knowledge base — step-by-step walkthroughs, screenshots and fixes for common issues.

Open Knowledge Base ↗ help.useroam.com

Integration guides

Step-by-step guides for integrating Useroam Cloud with your network, available as PDF downloads.

Palo Alto

Palo Alto integration guide

Download PDF →

Sophos

Useroam Cloud Sophos integration guide

Download PDF →

FortiGate

Useroam Cloud FortiGate integration guide

Download PDF →

Explore firewall integrations →

Technical support

For technical support, reach us at support@useroam.com. For sales, demo and general questions, please use the contact form.

support@useroam.com Talk to Us →

Frequently asked questions

Where do I send technical support requests?
Send your technical support requests to support@useroam.com. For sales, demo and quote requests, please use the form on the contact page.
Where can I download the integration guides?
You can download the Palo Alto, Sophos and FortiGate integration guides as PDF from the links on this page.
Which firewalls and network devices are supported?
Useroam ships with ready integrations for Sophos, FortiGate, MikroTik, Palo Alto, Zyxel, Ruijie and other common network devices. No hardware replacement is required.

Related guides

How to Set Up Guest WiFi: A Step-by-Step Guide

A practical, step-by-step guide to building a secure and user-friendly guest WiFi network — from capacity planning and network isolation to authentication and captive portals.

Cloud vs Hardware Guest WiFi: Which Should You Choose?

Cloud-managed guest WiFi or a local appliance? A practical comparison across setup, maintenance, scalability and compliance — and how to decide.